Privacy policy

Nuvara Wellness Privacy Policy

Last updated: June 27, 2025

Nuvara Wellness (“Nuvara,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a seamless shopping experience (the “Services”).

Our Services are powered by Shopify, which enables us to process orders and manage the store. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise interact with us.

By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect

When we say “personal information,” we mean details that identify or can reasonably be linked to you. This may include:

  • Contact details (name, email, phone, billing and shipping address)

  • Payment information (credit/debit card details, transaction history, payment confirmations)

  • Account details (username, password, preferences, settings)

  • Transaction history (items viewed, added to cart, purchased, returned, or exchanged)

  • Communications (emails, inquiries, customer support requests)

  • Device and usage details (IP address, browser, network connection, interaction with the Services)

How We Collect Information

We may collect personal information in the following ways:

  • Directly from you (when you place an order, create an account, or contact us)

  • Automatically (through cookies, device data, and browsing activity)

  • From service providers (such as payment processors, shipping partners, and analytics providers)

  • From third parties or partners who support our operations

How We Use Your Information

Depending on how you interact with us, we may use your information to:

  • Provide and improve our Services (process payments, fulfill orders, manage accounts, handle returns)

  • Personalize your experience (remember preferences, recommend products, tailor communications)

  • Market and advertise (send promotions, special offers, and product updates)

  • Maintain security (detect fraud, protect accounts, ensure safe transactions)

  • Communicate with you (respond to inquiries, provide support, send service-related messages)

  • Comply with legal requirements (regulatory obligations, law enforcement requests)

Sharing Your Information

We may share your personal information in the following circumstances:

  • With Shopify and service providers (payment processing, fulfillment, IT, cloud storage, marketing support)

  • With business partners and marketing platforms (to provide promotions or advertising)

  • With your consent (e.g., when using social logins or integrations)

  • Within our company group or in connection with a business transfer (such as a merger or acquisition)

  • For legal reasons (to comply with law, enforce policies, or protect rights and safety)

Third-Party Services and Links

Our website may include links to other websites or services. We are not responsible for the privacy practices or content of third parties. Please review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will take appropriate action.

Data Security & Retention

We use safeguards to protect your information, but no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

Your Rights & Choices

Depending on where you live, you may have rights over your personal information, including:

  • The right to access or request a copy of your data

  • The right to delete personal information we hold about you

  • The right to correct inaccuracies

  • The right to data portability (transfer of your information)

  • The right to opt out of marketing communications

If you are located in the UK or European Economic Area, you may also have the right to object to processing, restrict processing, or withdraw consent.

To exercise these rights, contact us at hello@nuvarawellness.com.

International Data Transfers

We may transfer and process your information outside of your country of residence. Where required, we use standard contractual clauses or other safeguards to protect your data.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📩 Email: hello@nuvarawellness.com

Nuvara Wellness is the data controller of your personal information for the purposes of applicable data protection laws.